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System Requirements
What are the minimum system requirements for the ACSi
ToolBar?
Minimum system requirements of the ACSi ToolBar:
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Windows
98/NT/2000/ME/XP |
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Internet
Explorer 5.5 or higher |
[Top]
How do I figure out which version of Internet Explorer I have?
To check what version of Internet Explorer you currently have
installed, click "Help" > "About
Internet Explorer" in the Internet Explorer menu bar. The
Toolbar requires version 5.5 or higher. [Top]
Can I use the ACSi ToolBar on my Mac?
No. The ACSi ToolBar is currently only available for Internet
Explorer on Microsoft Windows. [Top]
Does the Toolbar work in languages other than English?
Yes. Type a query in any language and it will be sent to the search
engines you select. The toolbar itself is currently available only in English. If you
are interested in seeing the Toolbar in a different language, please
let us know: [Top]
Installation
Why does Internet Explorer ask me if I want to install and run
the ACSi ToolBar?
Your security settings are set so that you are prompted before
programs are installed. The dialog box you see is asking you to
confirm that you would like to install the ACSi ToolBar. Click
"open" to proceed. [Top]
Where is the ACSi ToolBar? I've installed it but it's not in
my browser.
If you do not see your Toolbar, go to the "View"
> "Toolbars" menu in your browser, and look for
"ACSi ToolBar". If there is no checkmark next to "ACSi ToolBar"
in the menu, select "ACSi ToolBar". [Top]
How large is the ACSi ToolBar download file?
The Toolbar file is less than 290k. [Top]
Why does the installation fail when I try to install the Toolbar
on Windows NT or Windows 2000?
If you're using Windows NT or Windows 2000, check that you have the
Administrative privileges required to install applications. Check
with your system administrator if you are unsure of your system
privileges. [Top]
My other toolbar disappeared after installing the ACSi ToolBar
Toolbar. Can I get it back?
Yes, you can view more than one Toolbar at a time. To activate your
other Toolbar go to the menu on your browser and click "View"
> "Toolbars" and click on the name of the
Toolbar you are no longer seeing. [Top]
How do I uninstall the ACSi ToolBar?
Uninstalling the Toolbar is simple. Click on the ACSi ToolBar pull-down
menu and select the "Uninstall" option. A popup
window will ask you if you want to uninstall the Toolbar. Click
"Yes" and the Toolbar will be removed from your
browser. [Top]
I've tried several times to install the ACSi ToolBar, but it
still fails. What should I do?
If you can't find the answer to your installation problem in this
FAQ, please send an email (toolbar@acsiwebhosting.com) detailing the problem and we would be happy to help! [Top]
How do I upgrade my Toolbar when a new version is available?
By default, the ACSi ToolBar will update itself automatically
when a new version is available. If you have disabled this option,
click on the ACSi ToolBar logo drop down menu, and select
"Check for Updates". [Top]
Toolbar Operations
How does the ACSi ToolBar perform searches?
When you perform a search with the ACSi ToolBar you are doing a
meta-search that combines the results of several top search engines.
[Top]
How do I search on text within the current page?
There are two shortcuts to performing searches on words or phrases
within the page you're viewing:
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Drag
and Drop Search - Perform searches by selecting desired
text on any web page and then drag and drop that text into
the toolbar search box. The query will run automatically. |
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Right-click
Search - Select desired text on any web page, right
click, then select "ACSi ToolBar Meta-Search" from
the popup menu to automatically run a meta-search on that
word or phrase. |
[Top]
Can the ACSi ToolBar open a new window each time I search?
Yes. To turn this feature on go to the ACSi ToolBar pull-down menu,
select "Customize Toolbar" then check the box next
to this feature. [Top]
How do I add or remove buttons or customize the Toolbar?
To add or remove buttons or otherwise customize your Toolbar, click
on the blue ACSi ToolBar logo to the left of the search box and select
"Customize...". This will display a page listing
the options available for your Toolbar. Buttons can be displayed or
hidden by checking or unchecking the boxes on this page. A check
mark to the left of an option indicates an item which is enabled.
Your settings are saved automatically as soon as you click. [Top]
The Toolbar takes up too much space. How can I make it smaller?
There are two ways to make the Toolbar smaller. If you want to keep
all of the functionality of the Toolbar, click on the blue ACSi ToolBar
logo to the left of the search box and select "Customize...".
Uncheck the box that says "Show Text Labels for Buttons".
Then select "Narrow" for your search box width.
With these options selected, you will see only icons on the buttons
in your Toolbar.
The other way to make your Toolbar smaller is to hide some of the
buttons, as described above. [Top]
How do I move my Toolbar?
Click on the separator bar to the left of the ACSi ToolBar logo and
drag the Toolbar to the desired location in your browser. [Top]
Can I hide my toolbar?
Yes, you can hide the ACSi ToolBar so that it does not appear
in your browser. In your browser, go to the "View"
> "Toolbars" menu and select "ACSi ToolBar".
A check beside "ACSi ToolBar" means that it is active
and no check means that it is hidden. [Top]
Do I have to do a search to use the 'Highlight' and 'Word Find'
buttons?
No. Simply enter your terms into the Toolbar's search box. Then,
click on the Highlight or Word Find button. Your terms will be
highlighted in the text of whatever web page you are currently
viewing! [Top]
Popup Blocker
What is the Popup Blocker and how does it work?
The Popup Blocker gets rid of annoying popup ads by preventing most
popup ads from being displayed by your browser. Websites often use
Javascript to load popup ads while you are browsing a site. When
loaded, these scripts open another page, most often when you leave
the page by clicking a link or closing the browser window. The Popup
Blocker detects and disables most of these scripts. [Top]
Will the Popup Blocker block all popups?
ACSi ToolBar's Popup Blocker should block most unwanted popup ads. If
you still receive popups, a possible explanation is that spyware has
been installed on your computer. Spyware, or ad software, launches
popups from your own computer without your knowledge. You may have
intentionally or inadvertently installed such programs on your
system. The ACSi ToolBar's popup blocker does not block popups
generated by these third-party programs. [Top]
I already have a popup blocker. Can I use both simultaneously?
The ACSi ToolBar Popup Blocker has not been designed to work in
conjunction with other popup blockers so we recommend that you
uninstall or turn off any popup blocker that you currently have on
your system. Or, if you're happy with the popup blocker you have,
turn off the ACSi ToolBar's popup blocker feature by clicking
the Toolbar pull-down menu, selecting "Customize...,"
and unchecking the box next to the Popup Blocker option. [Top]
Why are legitimate popup windows being blocked?
The ACSi ToolBar popup blocker stops popups which appear without an
action on the user's part. Legitimate popups are typically created
as a result of a user's click. The popup blocker allows one popup
window to open per user click.
To disable the popup blocker when clicking a link, hold the Control
key while you click. [Top]
How can I view a popup ad that I want to see?
You can let a popup through by holding the CTRL key while clicking
the link that generates a popup. Or, click on the "Popups
Blocked" icon in the toolbar. The icon will change to read
"Popups Allowed". Click the icon again when you
would like to resume blocking popups. [Top]
Privacy Issues
What is the ACSi ToolBar privacy policy?
We respect your privacy by never requesting personally identifiable
information with the Toolbar. This means that the Toolbar does not
seek information related to your name, telephone, address, or your
email address. The Toolbar is intended to be a completely anonymous
service. For more information please refer to the Toolbar privacy
policy. [Top]
Is the ACSi ToolBar spyware?
No. The Toolbar does not secretly gather or relay information to any
outside server. [Top]
Does the ACSi ToolBar keep a history of my searches?
The toolbar keeps a history of the searches that you make, but the
information is for your own reference only; it is stored locally on
your computer, and is never sent to any other machine. This history
can be deleted easily by selecting "Clear Toolbar Search
History" from the pull-down menu of the ACSi ToolBar.
To disable the history altogether, select "Customize..."
and disable the "Keep my search history..."
options. For more details, please refer to the Privacy
Policy. [Top] |